Cookie Policy

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies enable a website to remember your actions and preferences over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another. They can also provide a more personalised experience by tailoring content to your interests.

At SG Casino, we use cookies for various purposes, including enhancing your browsing experience, understanding how you interact with our services, and delivering targeted advertising. This policy explains what cookies are, how we use them, and your choices regarding their use.

SG Casino uses cookies to improve the functionality and performance of our website and services. These cookies help us to:

• Remember your preferences and settings, such as language and currency.
• Keep you logged in, so you do not have to re-enter your credentials every time you visit.
• Understand how you use our website, including which pages you visit most often and if you encounter any errors. This data helps us to optimise our site's structure and content.
• Provide you with relevant advertisements and promotions based on your interests and activity on SG Casino.
• Enhance the security of our platform and detect fraudulent activity.

Our use of cookies is always in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), and our Privacy Policy, which provides more details on how we process your personal data.

Essential cookies, sometimes called strictly necessary cookies, are fundamental to the operation of the SG Casino website. These cookies are required for you to navigate our site and use its core features, such as accessing secure areas, logging in, and making deposits or withdrawals. Without these cookies, certain services you have requested, like transaction processing or account management, cannot be provided.

Because these cookies are strictly necessary for the website to function, they do not require your explicit consent under most data protection laws. They are typically session-based, meaning they are deleted from your device once you close your browser. Examples include cookies that remember your login status or items in a shopping cart.

Analytics cookies collect information about how visitors use our website, for instance, which pages they visit most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor directly. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

At SG Casino, we use analytics cookies to understand user behaviour, identify trends, and improve our services. For example, we might use them to determine the effectiveness of our marketing campaigns or to identify areas of the site that need improvement. This helps us ensure that SG Casino provides the best possible experience for all our players.

Functional cookies allow our website to remember choices you make and provide enhanced, more personal features. For instance, SG Casino might use a functional cookie to remember your username, the language you prefer, or the region you are in. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise.

The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. Their purpose is to make your experience at SG Casino more convenient and tailored to your preferences.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission.

They remember that you have visited a website and this information is shared with other organisations, such as advertisers. At SG Casino, we use these cookies to present you with personalised offers and promotions that align with your gaming interests, both on our site and on other platforms. This helps us to ensure that our advertising is relevant and engaging.

In addition to our own cookies, SG Casino may also allow certain third-party services to place cookies on your device. These third-party cookies are set by a domain different from the website you are visiting. They are often used for cross-site tracking, analytics, and advertising purposes.

For example, we may use third-party analytics providers, like Google Analytics, to help us understand how users engage with our website. We may also integrate content from social media platforms or advertising partners who may set their own cookies. SG Casino ensures that any third parties we work with adhere to strict data protection standards. We do not control these third-party cookies, and you should check the respective third party's privacy policy for more information about their cookie usage.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie.

• Session Cookies: These are temporary cookies that remain on your device until you leave the SG Casino website. Once you close your browser, they are automatically deleted. They are essential for functions like maintaining your login session as you move between pages.
• Persistent Cookies: These cookies remain on your device for a longer period, even after you close your browser. Their lifespan is determined by the cookie's creator or until you manually delete them. Persistent cookies are used to remember your preferences, settings, or login details for future visits, making your return to SG Casino more convenient.

The exact duration of persistent cookies can vary significantly. We strive to set reasonable expiry periods for all cookies, aligning with their specific purpose and data protection requirements.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the SG Casino website and its features.

You can manage your cookie preferences through your browser settings. The steps to do this vary depending on the browser you use:

• Google Chrome: Settings > Privacy and security > Site Settings > Cookies and site data.
• Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection or Cookies and Site Data.
• Microsoft Edge: Settings > Privacy, search, and services > Tracking prevention or Cookies and site data.
• Safari: Preferences > Privacy > Manage Website Data.

Additionally, you can often opt out of targeted advertising cookies by visiting the opt-out pages of the Network Advertising Initiative (www.networkadvertising.org/choices/) or the Digital Advertising Alliance (www.aboutads.info/choices/).

Please note that if you delete your cookies or clear your browser's cache, you may need to reset your cookie preferences for SG Casino.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, SG Casino does not currently respond to DNT signals.

However, we are committed to respecting your privacy and offer you the ability to manage your cookie preferences as described in the "Managing and Disabling Cookies" section above. We continuously monitor developments in DNT standards and may adjust our practices if a universally accepted and legally binding standard emerges.

SG Casino may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

Significant changes will be communicated through a prominent notice on our website or directly to you via email, where appropriate, to ensure you are aware of any updates before they take effect.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact us. You can reach our customer support team through the following methods:

• Email: [email protected]
• Live Chat: Available directly on the SG Casino website during operational hours.

We are dedicated to addressing your inquiries promptly and transparently, ensuring your experience with SG Casino is as clear and enjoyable as possible.